Contact Us

To better assist you, our customer service representatives may ask you for some or all of the following information. This information is used solely for the purposes of looking up your payment and verifying your identity. For more information on our commitment to preserving your privacy and security, visit our Privacy Policy.

• Email address, telephone number
• Name of the institution
• Amount Paid
• Confirmation Number
• Credit card or bank account number
• Identification Number (e.g. Student ID)
• Date of Payment

Please contact us via the channel listed below that best fits your area of concern:

• Online Payment Inquiries — E-mail our Customer Service Department directly at customerservice@acipayonline.com.
• Payment Inquiries — Call toll-free 1-866-964-4020 (Monday - Friday, 8:00am - 5:00pm CT)

Comments/Suggestions

Give us your thoughts about our service. Your comments and suggestions are very important to us. Please e-mail us with your feedback.